Return & Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must:

• Be in the same condition that you received it
• Be unworn or unused, with tags
• Be in its original packaging
• Include the receipt or proof of purchase

To start a return, contact us at contact@amsoironworks.com

Please send returns to:

Amso Iron Works
Chatrapati Shivaji Maharaj Chowk
At Post: Ghoti
Nashik, Maharashtra, India 422402
Contact Number: +91 93717 79757

If your return is accepted, we’ll provide return instructions. Please note that buyers are responsible for return postage costs. Items must be returned in their original condition—any loss in value due to damage or wear will be the buyer’s responsibility. Returns sent without prior approval will not be accepted.

For any return questions, feel free to contact us at Info@amsoironworks.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if:

• The item is defective
• The item is damaged
• You receive the wrong item

This helps us evaluate the issue and make it right.

Exceptions / Non-returnable Items

Some items cannot be returned, including:

• Custom products (special orders or personalized items)
• Sale items
• Gift cards

If you're unsure about your item, contact us for clarification.

Exchanges

The fastest way to get the item you want is to return the one you have. Once the return is accepted, place a new order for the desired item.

Refunds

We’ll notify you once we’ve received and inspected your return. If approved, the refund will be processed to your original payment method within 10 business days.

Note: Your bank or credit card company may take additional time to post the refund.

If more than 15 business days have passed since your refund was approved and you haven’t received it, contact us at Info@amsoironworks.com.